Warranty & Service

Warranty & Service Request

Simply complete the form below. Our support team will follow up within 1–2 business days.

Your name *

Email *

Order Number / Order ID *

Phone

Detailed description of the issue *

Do you still have the original packaging?

YES NO

Scooter Serial Number *

Odometer image *

Upload a clear photo of your scooter's odometer

Browse file…

Scooter Serial Number photo *

Upload a photo of the scooter's serial number label

Browse file…

Video proof of the issue(s) *

Upload a short video showing the issue (max 100 MB)

Browse file…

Additional photo Optional Browse file…

*By submitting the service form, you confirm that you have read and agree to the company's warranty and return policy.